Kempinski Hotel Grand Arena Bansko - Bansko
Once upon a time, between golden sands and emerald peaks, a traveler sought a place of rest. In Bulgaria, legends live within the stone walls of Nesebar and the holy halls of Rila. You might wander through the Rose Valley or dive into the turquoise waves of the Black Sea. Whether you seek a grand palace by the shore or a quiet wooden hut in the Rhodopes, magic awaits. Do not let this dream fade like a summer sunset. Choose your portal to this ancient land and secure your legendary stay today.
Kempinski Hotel Grand Arena Bansko
No. of rooms
116
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
BG
9.3/10
No. of rooms
116
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
BG
9.3/10
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station.
The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience.
The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cosy ambience. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs.
In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cosy fireplace on cold winter nights.
Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room.
Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare forhotel guests with children aged 3 to 12 years old with a daily programme with a variety of amusing activities and games.
The hotel can organise airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
The hotel day starts from hour 15:00 and ends at 12:00.
If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly.
Please note that smoking is strictly prohibited inareas and penalty fees apply.
The hotel has the right to preauthorize the provided card at any time after confirmation.
Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotels availability; meals only). Drinks are at a surcharge.
Please note that rates on 31 December include a compulsory New Years Gala dinner for the number of people included in the reservation.
We can accommodate pets up to 10 kilos and charges will appliedPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool is closed from Mon 1 Sept 2025 until Tue 30 Jun 2026
Swimming pool is closed from Mon 1 Sept 2025 until Tue 30 Jun 2026
Deluxe Room Town View with King Bed. This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability. ;
Deluxe Room Mountain View with King Bed. This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability. ;
Deluxe Room Town View with Twin Beds. The spacious twin room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 2 beds. ;
Deluxe Room Mountain View with Twin Beds. The room features a private balcony, a TV with cable channels, a bathtub and a mini bar. Twin beds can be provided on request, and are subject of availability.
License number: Б3-ВБ3-746-А1
Guests have the option to cancel any cleaning services for their accommodation during their stay
Fitness/spa locker rooms
Swimming pool
Trouser press
Packed lunches
Ski pass vendor
Staff follow all safety protocols as directed by local authorities
Hair colouring
Steam room
First aid kit available
Body treatments
Body scrub
Free WiFi
Face masks for guests available
Non-smoking rooms
Hair treatments
Heated pool
Skiing
Process in place to check health of guests
Horse ridingadditional charge
Sun terrace
Valet parking
Kids' mealsadditional charge
Indoor pool (all year)
Contactless check-in/check-out
Pool cover
Shuttle service (additional charge)
Tour or class about local cultureadditional charge
Spa lounge/relaxation area
Ski storage
24-hour front desk
Kids' club
Garden
Breakfast in the room
Yoga classes
Outdoor pool
24-hour security
Kids' pool
Board games/puzzles
Food can be delivered to guest accommodation
Invoice provided
Bar
Fax/photocopyingadditional charge
Pedicure
Delivered food is securely covered
Pet bowls
Snack bar
Massage chair
Facilities for disabled guests
Lockers
Massageadditional charge
Fire extinguishers
Physical distancing rules followed
WiFi available in all areas
Non-smoking throughout
Babysitting/child servicesadditional charge
Property is cleaned by professional cleaning companies
Parking garage
Concierge service
Kid-friendly buffet
ATM/cash machine on site
Luggage storage
Spa/wellness packages
Cooking classadditional charge
Physical distancing in dining areas
Pool with view
Foot bath
WiFi
CCTV in common areas
Fishingadditional charge
BBQ facilitiesadditional charge
Express check-in/check-out
Personal trainer
Shared stationery such as printed menus, magazines, pens, and paper removed
Air conditioning
Solariumadditional charge
Ironing serviceadditional charge
Kids' outdoor play equipment
Fitness centre
Car hire
Walking toursadditional charge
Hair styling
Parking
Airport shuttle
Safety deposit box
Light therapy
Lift
Laundryadditional charge
Hair cut
Terrace
Heating
Parking on site
Tennis equipmentadditional charge
Tour desk
Beauty Services
Private check-in/check-out
Shared lounge/TV area
Plunge pool
Dry cleaningadditional charge
Room service
Fitness classes
Accessible parking
Hikingadditional charge
Tennis courtadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Business centreadditional charge
Body wrap
Bike toursadditional charge
Sun loungers or beach chairs
Access to health care professionals
Daily housekeeping
Sauna
Soundproof rooms
Sun umbrellas
Private parking
Fitness
Themed dinner nightsadditional charge
Family rooms
Fruitsadditional charge
Shuttle service
Outdoor pool (all year)
Spa and wellness centre
Special diet menus (on request)
Pets allowed
Make up services
Facial treatments
Use of cleaning chemicals that are effective against Coronavirus
Waxing services
Pet basket
Security alarm
Key card access
Happy houradditional charge
Wine/champagneadditional charge
Cycling
Spa facilities
Meeting/banquet facilitiesadditional charge
Guest accommodation is disinfected between stays
Indoor pool
Currency exchange
Hand sanitizer in guest accommodation and key areas
Outdoor pool (seasonal)
Airport shuttle (additional charge)
Electric vehicle charging station
Barber/beauty shop
Internet services
Indoor play area
Outdoor furniture
Smoke alarms
Restaurant
Archeryoffsite
Linens, towels and laundry washed in accordance with local authority guidelines
Cashless payment available
Manicure
Billiardsadditional charge
